Aims and Core Values

Our Mission

In an ideal world, everyone should have a home where they can thrive. But the world isn’t ideal, and that’s why we’re here. Hafan Cymru was started more than thirty years ago to help people living in fear of domestic abuse. Today, we are here for anyone looking for support to help build themselves a brighter future and to live well.

Our Pledge

We’re here for anyone who’d like to manage their relationships and their life for a brighter future. This may mean a safe place to live. It may mean making changes where they live now. But it always means supporting each person and helping to boost their confidence so they can build the safe, positive life that they have a right to.

Our Values

Our door is open. Each person we support is treated with kindness, as an individual, and they’re offered equal access to opportunities. We pride ourselves on a creative, versatile approach that’s firmly rooted in reliability. We are here – for one another and for every person we support – all the way. By applying these principles, we aim to be the very best at what we do. We hope to inspire those around us and to share our practices with others to help them to create positive outcomes, too.


We acknowledge everyone as an individual to be respected and given equal opportunities. We treat every person as we’d like those close to us to be treated.


We’re resourceful and creative. We use our imagination to ensure the best possible outcomes in every situation.

Having Integrity

We aim to do the right thing at all times. We do what we say we will, when we say we will. We can be counted on.

Being Inspirational

Because we do the right thing, we achieve positive outcomes the right way. We aim to be the best at all we do, to encourage the highest standards and to share our learnings with those around us.