“We” and “Our” below refer to “Hafan Cymru” and anyone in our employment or working on our behalf.

By using our website you are agreeing to be bound by terms and conditions of use and our privacy statement set out below.

Terms and Conditions

1. Access to the website and content

The information provided on this website is not in any way an invitation or recommendation to buy any products or services featured and you should seek appropriate independent advice.

We will endeavour to allow uninterrupted access to this website, but access either of this website may be suspended, restricted or terminated at any time.

We assume no responsibility for the contents of any other websites to which this website have links.

2. Intellectual Property

The copyright in the content of this website, design, text and graphics, and their selection and arrangement belongs to us or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.

Product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

3. Exclusions of liability

To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on this website. We do not guarantee that this website will be fault free and neither will accept liability for any errors or omissions.

Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to this website, any liability we may have for any losses or claims arising from an inability to access this website, or from any use of this website or reliance on the data transmitted using this website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of this website, save where such liability cannot be excluded by law.

We do not give any warranty that this website is free from viruses or anything else which may have a harmful effect on any technology.

4. Links Disclaimer

All links made available are provided as a convenience to our users. We do not have control, exercise no responsibility and make no representations regarding the accuracy or any other aspect of the content/information found or used on visiting any of third party website. The provision of a link to a third party website should not be considered as an express or an implied endorsement by us of any content/information, products/services that may be available to you, or through, the third party.

5. Governing law

These terms and conditions are governed by and to be construed in accordance with English and Welsh law. Any disputes shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Website Privacy Statement

This privacy statement applies to the website(s) of Hafan Cymru at www.hafancymru.co.uk. We take privacy of personal data seriously. This privacy policy covers the collection, processing and other use of personal data under the The General Data Protection Regulation 2016/679 and Data Protection Act 1998 (2018), for which purpose the data controller is Hafan Cymru. By using this website you consent to this privacy policy and its application to you. We are registered with the Information Commissioner’s Office for this purpose.

1. Information we collect

We will collect personal data on our above website(s) only if it is directly provided to us by you the user and therefore has been provided by you with your consent. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data would not identify you personally).

Your payment information (e.g. credit card details) provided if you make a donation via our website is not received or stored by us. That information is processed securely and privately by the third party payment processors that we use. We will not have access to that information at any time. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.

2. Use, storage and disclosure of your information

We may hold and process this personal data in accordance with the Data Protection Act 1998 (2018) but we will not transfer, share, sell, rent or lease your personal data to third parties

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for purposes including the following:

To provide you with information requested from us, relating to our services. To provide information on other services which we feel may be of interest to you, where you have consented to receive such information;

To meet our contractual commitments, if any, to you;

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;

To assist fraud protection and minimise risk.

Please be advised that we do not reveal information about identifiable individuals to our any third parties but we may, on occasion, provide them with aggregate statistical information about our visitors.

As part of the services offered to you, for example through our website, the information you provide to us may be transferred to, but not stored in, countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the Data Protection Act 1998 (2018). If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.

Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.

You have the right to opt out of our processing your personal data for marketing purposes by contacting us at [email protected]

3. Security

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password it is not easy for someone to guess.

4. Third Party Links

You might find links to third party websites on our above website(s). These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their websites or policies whatsoever as we have no control over them.

5. Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers. Such information will not identify you personally – it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. Similarly to the above, we may gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

6. Access to information

The Data Protection Act 1998 (2018) gives you the right to access information held about you by us. This right can be exercised by you in accordance with the Act – an access request will be subject to a fee, currently of £10, towards our costs of complying with your request for the information we hold about you. Should you wish to receive details that we hold about you, please contact us using the contact details below.

7. Changes to this Policy

We may update this privacy policy at any time to reflect changes to the above website(s) and customer feedback. Please regularly review this privacy policy to be informed of our current privacy policy.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at

Hafan Cymru

Stephen’s Way, Pensarn, Carmarthen, Carmarthenshire, SA31 1JR

01267 225555

or e-mail: [email protected]

Last revised: November 2018