Tenants

If you have any issue with your tenancy, please contact us on 01267 225555.

Our Team

Housing Officers

Alison Rickett

Housing Officer for North Wales

Alison.rickett@hafancymru.co.uk 01745 360530
Alison will help if you are worried about your rent or a housing management problem. They will help you with your rent account, and they can help if you are experiencing anti-social behaviour. You can also contact them about any general housing problem you are experiencing.

Katie Huntley

Housing Officer for South Wales

Katie.huntley@hafancymru.co.uk 01267 225555
Katie will help if you are worried about your rent or a housing management problem. They will help you with your rent account, and they can help if you are experiencing anti-social behaviour. You can also contact them about any general housing problem you are experiencing.

Housing Manager

Stuart Mander

Housing Manager

Stuart.mander@hafancymru.co.uk 01267 225555
Stuart is our Housing Manager and helps the rest of the team to help our tenants. If you have a housing or maintenance issue, Stuart will be more than pleased to talk with you.

Maintenance Team

Leon Paoletta

Maintenance Compliance Officer

leon.paoletta@hafancymru.co.uk 01267 225572
Leon Paoletta looks after the safety of our homes and offices. If you are worried about a fire risk, gas safety, electrical safety, asbestos or legionella, please get in touch with Leon

April Davis

Maintenance Administrator

maintenance@hafancymru.couk 01267 225572
April Davis is your Maintenance Administrator. She will help solve your repair problems. If you have a support worker, you can report your repair problem to them, and they will get in touch with April. If you don’t have a support worker, you can report your repair problem to your housing officer, who will then contact April.